Engagement. Simplified.

The fastest way to connect with your customers.

FLYX Engage is the customer engagement module designed for retailers, convenience stores, and food brands that want to increase repeat visits, basket size, and long-term customer value, without adding complexity.

Trusted by leading retail & food brands

The challenge

Customer engagement is fragmented and costly

Retailers and food brands invest heavily in digital channels, yet customer engagement remains one of the weakest links.

  • Customers order once and disappear
  • Loyalty programs exist, but are underused
  • Campaigns require too many tools or agencies
  • Generic promotions eat into margins
  • Customer data is scattered and under-exploited

The result?

Missed opportunities, low repeat rates, and limited customer insight.

The Solution

Meet FLYX Engage

FLYX Engage is a powerful yet easy-to-use customer engagement platform that allows you to reach customers directly through push notifications and emails : quickly, reliably, and at scale.

It helps you activate customer data, launch targeted campaigns in minutes, and build loyalty without the complexity or cost of traditional engagement platforms.

FLYX Engage is not a generic CRM.
 It is a retail-ready engagement layer, designed for operational teams, high transaction volumes, and real-life constraints.

With FLYX Engage, you can:

  • Send push notifications to customers using your mobile app
  • Send targeted emails based on real customer behavior
  • Control timing, audience, and frequency from one platform

Built for networks that think long term

Fuel retailers & forecourts

Increase shop and food attachment, reward frequent visitors, and drive repeat visits beyond fuel price.

QSR & food chains

Boost order frequency, increase average basket, and turn first-time buyers into regular customers.

Multi-site retail networks

Run centralized engagement strategies while keeping local execution simple and controlled. Whether you operate 10 locations or 1,000+, FLYX Engage scales with your business.

Fast & Easy Campaigns
Smart Targeting
Measurable Results
Built for Retail Reality

Fast & Easy Campaigns

Launch personalized push notifications and emails in minutes not hours
FLYX Engage is designed for marketers who need to move fast.
Create, schedule, and launch campaigns without technical dependency, complex workflows, or long setup times.
 The interface is intuitive, focused, and built for day-to-day operational use.

  • Launch campaigns in just a few clicks
  • No IT involvement or external agencies
  • Short learning curve for teams
  • React quickly to business needs, traffic, or stock situations

Powerful engagement doesn’t have to be complicated.

Smart Targeting

Engage the right customers — every time
Stop sending the same message to everyone.
FLYX Engage allows you to target customers based on real purchase behavior and engagement, not assumptions.

  • Segment customers dynamically
  • Target new, loyal, or inactive customers
  • Adapt campaigns per location or network
  • Increase relevance while protecting margins

The right message, to the right audience, at the right moment.

Measurable Results

Prove impact. Optimize continuously.
FLYX Engage gives you clear KPIs and dashboards for every campaign : across push notifications and emails.
Track engagement instantly

  • Push notifications: sent & engagement
  • Emails: sent, opened, clicked, bounced, unsusbscribed

Measure real business impact

  • Track coupon usage per campaign
  • See how many customers redeemed offers
  • Know exactly how much revenue each campaign generated

Because FLYX Engage is fully integrated into the FLYX ecosystem, engagement metrics are directly linked to real transactions.


Built for Retail Reality

Integrated, scalable, and operationally sound
FLYX Engage is not a generic marketing tool.

It is built specifically for retailers, convenience stores, and food networks.

  • Native integration with FLYX Loyalty
  • One unified customer dataset
  • Centralized strategy with local execution
  • Scales easily across multi-site networks

Engagement that fits your operations — not the other way around.

Results

What you gain

  • Clear impact. Measurable results.
  • Increase repeat visits : Engage customers based on real behavior, not assumptions.
  • Target smarter : Stop discounting everyone. Reward the right customers at the right time.
  • Launch faster : Create and schedule campaigns without technical dependency.
  • Stay fully integrated : No third-party tools. No data sync issues. No fragmented experience.
  • Turn transactional data into actionable insights.
Key features

Everything you need to engage customers, natively

  • Icone

    Segmentation

    Reach the right customers, every time

    Create dynamic or static segments based on real customer behavior, activity, and engagement.

  • Icone

    Performance analysis

    Track what works and what drives revenue

    Access clear dashboards and statistics to monitor campaign performance, engagement, and results across push notifications and emails.

  • Icone

    Campaign scheduling

    Send now or plan ahead

    Launch campaigns instantly or schedule them in advance.
Stay in control of timing and frequency, without technical dependency.

  • Icone

    Cross-channel communication

    Engage customers on the channels they actually use

    Send push notifications and emails from a single platform, with consistent messaging and centralized reporting.

  • Icone

    Multi-language campaign management

    Communicate locally, at scale

    Manage multi-language push notification campaigns easily across regions and markets without duplicating effort.

  • Icone

    Loyalty & promotions

    Turn engagement into measurable revenue

    Create personalized coupon and promotion campaigns, track redemptions, and measure the real business impact of every campaign.

How it works

From data to engagement in three steps

FLYX Engage turns customer data into actionable engagement in a simple, structured way without complexity or heavy setup.

1

Collect data automatically

Customer interactions are captured directly from your POS and loyalty program.

2

Define your strategy

Choose your audience, campaign type, and timing. Centrally and efficiently.

3

Engage and measure

Launch campaigns, track performance, and optimize continuously.
No heavy setup. No operational disruption.

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FAQ

  • Is FLYX Engage available without FLYX Loyalty?

    FLYX Engage is designed to work hand-in-hand with FLYX Loyalty to ensure meaningful, reward-driven engagement.

  • How long does implementation take?

    It’s done in minutes ! As a native FLYX module, implementation is fast and requires no heavy integration work. We just need to activate it on your account.

  • Is FLYX Engage GDPR compliant?

    Yes. Data privacy and security are built into the FLYX platform.

  • Can campaigns be managed per site or centrally?

    Both. You control the level of centralization that fits your organization.

  • Which channels are supported?

    FLYX Engage works across mobile apps with push notifications and email through a Mailchimp integration.

This is why famous brands love FLYX

“We were looking for a scalable system, capable of meeting the needs of a large group like ours.”

Anna Rebosura

Digital & CRM Manager

“From the onset of our partnership in 2018, your energy, passion and communication skills were highly valued[…]”

Florence M.

HSEQ Officer TotalEnergies

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