Esso Breakpoint

Redefining the Forecourt Experience: G&V’s Breakpoint Foodcourt

Fuel stations are no longer just for refueling, they are becoming premium dining destinations. We recently partnered with G&V Energy Group to bring their ambitious Breakpoint foodcourt concept to life, transforming traditional forecourts into high-efficiency, omnichannel hubs.

By integrating a seamless ecosystem of DFS Self-Order Kiosk™, a robust home delivery solution, and our advanced loyalty engine, we’ve enabled G&V to manage a truly unified customer experience across their network. This digital transformation doesn’t just simplify operations; it bridges the gap between the physical pump and the digital plate, proving that the future of forecourt retail is personalized, convenient, and fully connected.

Integration used by G&V

Challenges

G&V wanted to reinvent the traditional service station model by creating a modern mobility hub that integrates food, fuel, EV charging, and convenience services. They needed a seamless digital journey for customers across multiple kitchens and service points while ensuring operational efficiency and integration with their existing systems.

Solutions

G&V partnered with Dover Fueling Solutions, TSG Solutions, Samsung, and FLYX to bring the concept to life. FLYX provided the DFS Ordering Kiosk, Kitchen Display System, and TV App. Enabling smooth order-taking, kitchen coordination, and real-time status updates. The entire experience is powered by a unified, omnichannel platform integrated with the POS.

Results

The new G&V Mobility Hub offers a frictionless, tech-driven experience where customers can order smash burgers, sushi, pasta, and more all while fueling, charging, shopping, or working. The digital ecosystem reduced queues, improved order accuracy, and created a flagship site that redefines the role of a forecourt in modern mobility.

“The choice of partners for us was quite simple. We had seen various partners before, but we always lacked the same thing; the link between the order Kiosk and our cash register system. We were, of course, very pleased when DFS, FLYX, and TSG, announced that, finally, the link between the order kiosk and cash system was possible. For us, this opened the door to developing a multichannel strategy. We would undoubtedly choose the same partners again. We now have a one-of-a-kind solution, that we will definitely take with us to other locations.”

Josse Desauw,
Group Projects at G&V Energy Group

Download the full use case

Curious how to orchestrate a high-traffic foodcourt without the chaos? Our full case study dives deep into the technical and operational journey of G&V’s Breakpoint transformation. We break down the exact roadmap of our multi-layered rollout—from the tactile ease of DFS Self-Order Kiosks™ and Table Ordering to the backend precision of a unified Kitchen Display System (KDS).

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